QUESTION: I have been working for a caterer for five years and I think that I can do a better job at catering than the owners of this business. They are just coasting. Should I make my move?
ANSWER: Absolutely, if you know the catering business, why not you? If you have the desire and the talent, why not you? If you are willing to do the research and put in the money and the hours, why not you? Why wait another five years?
It is not unusual to find businesses that start strong, but when the owners reach a certain comfort level, everything seems to stop and business begins to coast. They begin to take their employees and suppliers for granted. And, most importantly, they begin to take their customers for granted – big mistake. Successful owners must continue to research and test, and keep their businesses vibrant and alive.
If your boss isn’t appreciating his or her customers, you might be walking into a big opportunity.
